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By BILL GRAHAM The Kansas City Star
The Federal Aviation Administration is
investigating an in-flight argument between a
senior manager in its Kansas City office and a
flight attendant.
Marion B. Dittman, the flight standards manager
who oversees a four-state region, was handcuffed
and detained by KCI Airport Police on March 26
after she stepped off a flight, according to a
police report.
Efforts to reach Dittman, 62, of Parkville for
comment were unsuccessful Friday, and several
calls to her office and home were not returned.
Dittman was not arrested in the incident, and no
charges have been filed.
The flight standards office is responsible for
enforcing FAA regulations and ensuring safety.
According to the report, a Southwest Airlines
flight attendant told police that Dittman argued
with him about a commotion in the back of the
plane during an afternoon flight. The attendant
told Dittman that he would handle the matter and
that she should sit down because the captain had
turned on the seat-belt sign.
Dittman then became verbally combative, the
attendant told police, and while seated she
shoved him in the lower chest area. He told
Dittman that he could have her arrested when the
flight landed, according to the report, and she
replied, “No you won't,” and said she worked for
the FAA.
Police officers met Dittman as she left the
plane and told her she would be detained to
provide a statement. She demanded to speak to
the captain and flung her hands into the air,
according to the report. Dittman was then
handcuffed “due to her demeanor.”
Transportation Security Administration
investigators were called to the scene. The
flight attendant told them that he would not
pursue charges. Dittman was interviewed by
federal agents and released.
Whitney Eichinger, a spokeswoman for Southwest
Airlines, confirmed the incident but referred
all questions to the FAA.
Tony Molinaro, an FAA spokesman based in
Chicago, said no determination had been made
about disciplinary action.
He said interference with flight-crew operations
violated federal aviation law and was subject to
a civil fine of up to $10,000.
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